Notes: All Exotic Giftware Steel Art products are hand made in Thailand by professional craftsmen & women who have many years of experience in welding together steel ornaments & furniture. Each piece is totally unique and NO two pieces are the same.
One of our Directors lives in Thailand and regularly visits all our suppliers to ensure that the working conditions are acceptable. Exotic Trading Company Ltd (ETC) will not purchase from suppliers with unethical working conditions.
While similar cheaper products may be available ETC will never put profit before a persons wellbeing.
Please allow for imperfections in the steel. This is the nature of the product. Features & the colours of the steel may vary slightly from the picture.
All weights and sizes are approximate.
This steel product is a piece of art and is NOT suitable for children or for outdoors.
Handle with Caution this product is heavy and has sharp edges, which may cause injury if not handled correctly.
Returns: Exotic Giftware is a trading name of Exotic Trading Company Ltd (ETC)
At ETC we pride ourselves on commitment, professionalism and the quality of products we offer our customers.
Customer satisfaction is of utmost importance. We therefore offer a 30 day no ‘quibble’ return policy on this product. The client will need to pay the return carriage. Please ensure you use a method of return where a signature is required and that the product is returned in its original packaging.
In the unlikely event the product should arrive damaged please inform us within 48 hours of receipt. We need photographic evidence of the damage in order to make a claim against the Post Office or our Couriers. The management at ETC thank you for your understanding and assistance should this unfortunate event occur.
Exotic Giftware kindly requests that before a customer leaves any negative feedback that they please contact us first and give us the opportunity to resolve the issue.