Notes: All Exotic Giftware ceramics are manufactured in the North of Thailand by professional Companies who have been established for many years and supply many ‘blue chip’ companies around the world.
One of our Directors lives in Thailand and regularly visits all our suppliers to ensure that the working conditions are acceptable. Exotic Trading Company Ltd (ETC) will not purchase from suppliers with unethical working conditions.
While similar cheaper products may be available ETC will never put profit before a persons wellbeing.
Many of the ceramic items ETC sell are hand painted, please allow for minor imperfections in the paint & glaze finish. Features & colours may vary slightly from the picture.
All weights and sizes are approximate.
DO NOT put this product in a microwave or dishwasher. Clean by hand.
This ceramic product is not a toy and is NOT suitable for children under the age of 6 years old.
Returns: Exotic Giftware is a trading name of Exotic Trading Company Ltd (ETC)
At ETC we pride ourselves on commitment, professionalism and the quality of products we offer our customers.
Customer satisfaction is of utmost importance. We therefore offer a 30 day no ‘quibble’ return policy on this product. The client will need to pay the return carriage. Please ensure you use a method of return where a signature is required and that the product is returned in its original packaging.
In the unlikely event the product should arrive damaged please inform us within 48 hours of receipt. We need photographic evidence of the damage in order to make a claim against the Post Office or our Couriers. The management at ETC thank you for your understanding and assistance should this unfortunate event occur.
Exotic Giftware kindly requests that before a customer leaves any negative feedback that they please contact us first and give us the opportunity to resolve the issue.